The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Dec. 18, 2012
Filed:
Oct. 03, 2006
Larry H. Piercy, St. Joseph, MO (US);
Trey A. Hilyard, Olathe, KS (US);
Larry H. Piercy, St. Joseph, MO (US);
Trey A. Hilyard, Olathe, KS (US);
Sprint Communications Company L.P., Overland Park, KS (US);
Abstract
A call processing system for handling calls in a communication network operated by a communication carrier comprising and interface and a processing system. The interface is configured to receive a hotline instruction from a customer of the communication carrier to enable a plurality of hotline features for a plurality of devices associated with the customer to route a plurality of calls from the plurality of devices to a plurality of hotline destinations, and receiving a first call request for a first call to a first intended destination from a first device of the plurality of devices. The processing system is configured to process the first call request to determine if a first hotline feature for the first device is enabled, and process the first call request to route the first call to a first hotline destination of the plurality of hotline destinations if the first hotline feature is enabled.