The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Dec. 18, 2012
Filed:
Aug. 04, 2008
Justin Crandall, Maricopa, AZ (US);
Todd Lindberg, Phoenix, AZ (US);
Skip Welch, Phoenix, AZ (US);
Computer Telephony Solutions, Inc., Tempe, AZ (US);
Abstract
The present invention relates to a system and method for capturing, sharing, annotating, archiving, and reviewing phone calls and related computer video output in a computer document format. The system creates a portable, transferable computer file recording of a phone call & computer video ('phone voice recording,' or 'PVD') that contains attached data to help identify, sort, and archive the file while maintaining the integrity of the file. Another aspect of the invention includes a method of using the system comprising initiating a phone call between two parties; beginning a recording of the call and initiating a PVD for the recording; and terminating the call and creating the PVD for the call. Another aspect of the invention includes a method of accessing a PVD by a user, reviewing and/or modifying the PVD, capturing the modified PVD, and sharing the PVD with another user.