The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Dec. 04, 2012
Filed:
Aug. 11, 2006
Sharat Shroff, Bellevue, WA (US);
Justin D Ronco, Bellevue, WA (US);
Joedy K Blackstad, Bothell, WA (US);
Wilhelmina P Dietrich, Seattle, WA (US);
Sharat Shroff, Bellevue, WA (US);
Justin D Ronco, Bellevue, WA (US);
Joedy K Blackstad, Bothell, WA (US);
Wilhelmina P Dietrich, Seattle, WA (US);
Microsoft Corporation, Redmond, WA (US);
Abstract
Community driven prioritization of customer issues is described. In an implementation, a selectable portion of a user interface providing interaction with a community forum is selectable by a user to indicate agreement and associate with a posting in the community forum. The user may then automatically be provided results generated in response to the posting. In another implementation, associations matching a plurality of users and postings are utilized to assign priority to the postings and to prioritize responses to the postings.