The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Nov. 27, 2012

Filed:

Jun. 30, 2008
Applicants:

Beatrice Coulomb, Cagnes sur mer, FR;

Dimitris Gibault, Cagnes sur mer, FR;

Audrey Occello, Colomars, FR;

Christophe Palaysi, Villeneuve Loubet, FR;

Inventors:

Beatrice Coulomb, Cagnes sur mer, FR;

Dimitris Gibault, Cagnes sur mer, FR;

Audrey Occello, Colomars, FR;

Christophe Palaysi, Villeneuve Loubet, FR;

Assignee:

Nuance Communications, Inc., Burlington, MA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06Q 30/00 (2006.01);
U.S. Cl.
CPC ...
Abstract

A method for voice ordering utilizing catalog taxonomies and hierarchical categorization relationships in product information management (PIM) systems includes: prompting a user with a query to input speech into a speech recognition engine; translating the inputted speech into a series of words; querying a product information management component (PIM) based on the series of words; wherein the querying is performed as a matching algorithm against PIM category and attribute keywords; returning coded results to a voice synthesizer to produce at least one of: a voice response, and a text response to the user; and wherein in the coded results indicate one or more of: a not found message for zero matches, a confirmation of a suitable single match, a request for additional information in the event one or more of the following occurs: more than one matching item, category, and item attribute was found in the PIM.


Find Patent Forward Citations

Loading…