The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Oct. 16, 2012
Filed:
Nov. 21, 2007
Aseem Bakshi, Stamford, CT (US);
Daniel R. Elliott, Southbury, CT (US);
Rajnish Jain, Fairfield, CT (US);
Timothy Potts, East Haven, CT (US);
Elias Koutikas, Seymour, CT (US);
Aseem Bakshi, Stamford, CT (US);
Daniel R. Elliott, Southbury, CT (US);
Rajnish Jain, Fairfield, CT (US);
Timothy Potts, East Haven, CT (US);
Elias Koutikas, Seymour, CT (US);
IPC Systems, Inc., Jersey City, NJ (US);
Abstract
Systems, methods, apparatus and computer program products are provided for sharing one or more resources across a turret system and a telephone exchange including an agent. The agent is configured to register into the telephone exchange as a predetermined device and to receive a state change notification of a resource from at least one of the telephone exchange and the turret system. Receipt of the state change notification causes the agent to change a state of a corresponding resource.