The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Oct. 02, 2012
Filed:
Aug. 23, 2007
Applicants:
Nandan Jha, Ghaziabad, IN;
Smriti Mehra, Ghaziabad, IN;
Inventors:
Nandan Jha, Ghaziabad, IN;
Smriti Mehra, Ghaziabad, IN;
Assignee:
Adobe Systems Incorporated, San Jose, CA (US);
Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
G06F 7/00 (2006.01); G06F 17/30 (2006.01);
U.S. Cl.
CPC ...
Abstract
Various embodiments described herein include one or more of systems, software, and methods to receive and automatically route forum postings to individuals tasked with responding to the postings. Some such embodiments extract keywords from the text of such postings and use the extracted keywords and keyword-responder mappings to identify a responder capable of responding to the posting. Some embodiments include generating or updating keyword-responder mappings by identifying keywords included in posting responses made by each responder.