The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Sep. 18, 2012
Filed:
Jul. 25, 2008
Christopher Thomas Wilkinson, San Antonio, TX (US);
Edward Allen Francovich, Helotes, TX (US);
Stuart Matthew Guild, San Antonio, TX (US);
Christopher Thomas Wilkinson, San Antonio, TX (US);
Edward Allen Francovich, Helotes, TX (US);
Stuart Matthew Guild, San Antonio, TX (US);
United Services Automobile Association (USAA), San Antonio, TX (US);
Abstract
Methods and systems are disclosed for providing a database schema that links various system components and information to provide oversight and automated access control across disparate systems and applications. In one implementation, the database schema may use separate centralized tables to tie the various system components and information together. For example, one table may store information concerning technical support personnel authorized to address a given technical support incident, and another table may store information concerning approval given to do the technical support personnel to access a resource needed to provide the technical support, and the level of access needed to address provide technical support. Auxiliary tables may then be provided to support the centralized tables. Such an arrangement has a number of advantages, including the ability to allow the technical support personnel to access user ID-protected and/or password-protected systems/applications without using or knowing the user IDs and passwords.