Methods and apparatus for providing recommendations and reminders to tote delivery customers

Abstract

Methods and apparatus for providing recommendations and reminders to customers of a network site that provides a tote delivery service. The tote delivery service directs delivery of tote orders to delivery addresses in reusable totes on assigned tote delivery days. Information including tote delivery data may be analyzed to determine, for example, items to be recommended for purchase by customers, items that customers may want to have scheduled for regular delivery via the tote delivery service, and so on. Based on the analysis, recommendations may be sent to particular customers via one or more communications channels, for example via email or by displaying the recommendation on a web page of the network site. In addition, reminders may be provided to customers of upcoming tote delivery days. The reminders may, for example, indicate what items are scheduled for tote delivery on a given delivery day.