The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Sep. 11, 2012
Filed:
Apr. 21, 2009
Georg Ochs, Moetzingen, DE;
Juergen P. Schneider, Althengstett, DE;
Thomas Starz, Gartringen, DE;
Jeremias Werner, Ehningen, DE;
Georg Ochs, Moetzingen, DE;
Juergen P. Schneider, Althengstett, DE;
Thomas Starz, Gartringen, DE;
Jeremias Werner, Ehningen, DE;
International Business Machines Corporation, Armonk, NY (US);
Abstract
One aspect of the present invention provides a workflow model to effectively respond to outage events within an IT infrastructure. This workflow model enables a combination of manual and automated processing to effectively deploy a flexible, plannable, and testable recovery to outages and problems encountered within IT infrastructure settings. In one embodiment, a shared processing context is created to accompany the operations of the workflow, thereby collecting useful data in one location related to events and status information during the outage and the outage response. Within the workflow, analysis of the outage event is performed, an appropriate recovery plan is selected, the selected recovery plan is implemented, and recovery to the outage event is completed. Data collected within the processing context can be analyzed to obtain post mortem analysis and continuous service improvements. Accordingly, the improvements can be implemented within the IT infrastructure directly or within the appropriate recovery plan.