The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Aug. 28, 2012
Filed:
Jan. 10, 2008
Arpit Chug, New Delhi, IN;
Naveen Jain, Haryana, IN;
Rakesh Kanda, New Delhi, IN;
Chetan Lohani, Haryana, IN;
Shachindra Pandey, Haryana, IN;
Arpit Chug, New Delhi, IN;
Naveen Jain, Haryana, IN;
Rakesh Kanda, New Delhi, IN;
Chetan Lohani, Haryana, IN;
Shachindra Pandey, Haryana, IN;
American Express Travel Related Services Company, Inc., New York, NY (US);
Abstract
A system and method for facilitating consistent management of a repeatable contract audit, resolution and recovery process is disclosed. A methodology that tightly defines the contract audit, resolution and recovery events enables an audit team to evaluate supplier performance against a contract, ascertain the existing health of a contract, and identify opportunities to improve and/or re-engineer a contracting process. The method begins with a meeting with a client, followed by a meeting with the supplier, and progresses to a process review, data collection, and a data analysis, which results in recommendations that are presented to the supplier based on the findings of the audit team. The audit team then works with the supplier to resolve any issues identified by the data analysis.