The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jul. 31, 2012
Filed:
Dec. 17, 2007
Michael Negley Abernethy, Jr., Pflugerville, TX (US);
Travis M. Grigsby, Austin, TX (US);
Michael Negley Abernethy, Jr., Pflugerville, TX (US);
Travis M. Grigsby, Austin, TX (US);
International Business Machines Corporation, Armonk, NY (US);
Abstract
A first conversation between a user of a communications device and a first party is monitored. A conversation stub that includes information relating to a topic of the first conversation is generated and stored. It is determined whether a second party of a second conversation between the user of the communications device and the second party has expertise regarding the topic of the first conversation. Responsive to determining that the second party has expertise regarding the topic of the first conversation, the conversation stub is presented to the user during the second conversation.