The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jul. 31, 2012
Filed:
Oct. 24, 2008
Richard J. Oldach, Hopkinton, MA (US);
Michael Pellegrino, Whitehouse Station, NJ (US);
Dwight E. Scott, Buena Park, CA (US);
Robert C. Detrie, Penfield, NY (US);
Richard J. Oldach, Hopkinton, MA (US);
Michael Pellegrino, Whitehouse Station, NJ (US);
Dwight E. Scott, Buena Park, CA (US);
Robert C. Detrie, Penfield, NY (US);
Volt Delta Resources LLC, Orange, CA (US);
Abstract
A method of redirecting a directory-assistance call includes receiving a directory-assistance request from a caller, determining via a free directory-assistance service whether information corresponding to the directory-assistance request is available, responsive to a determination that the information is available, presenting, to the caller, the information free of charge to the caller and, responsive to a determination that the information is not available, redirecting the directory-assistance call to a chargeable directory-assistance service.