The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jul. 24, 2012
Filed:
Mar. 27, 2003
Wai H. Pak, Hercules, CA (US);
Sanjeev Kumar, San Mateo, CA (US);
Anil Kumar Annadata, Milpitas, CA (US);
Yu Jen Wu, San Mateo, CA (US);
Wai H. Pak, Hercules, CA (US);
Sanjeev Kumar, San Mateo, CA (US);
Anil Kumar Annadata, Milpitas, CA (US);
Yu Jen Wu, San Mateo, CA (US);
Siebel Systems, Inc., San Mateo, CA (US);
Abstract
A method, system, computer system and computer program product to enable a single interface to be used to prepare and present messages in a variety of different formats. For example, the single interface can be used to prepare, receive or display messages in different languages, such as English or Japanese, which require different character sets. Furthermore, the single interface supports preparing, sending, and receiving messages in multiple text formats, such as plain text, rich text, and Multiple Internet Mail Extension (MIME) format. A message can be received in a native format, and a format for providing a response to the message can be dynamically selected. The response is provided in the dynamically-selected format.