The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Patent No.:

US 8229977 B1

Expired

Date of Patent:

Jul. 24, 2012

Filed:

Mar. 05, 2010

Web site deployment framework

Applicants:

William S. Anderson, Independence, MO (US);

Xiaoqin Feng, Overland Park, KS (US);

Arthur Glass, Jr., Overland Park, KS (US);

Scott E. Skahan, Kansas City, MO (US);

Vijaybabu Srinivasan, Overland Park, KS (US);

Inventors:

William S. Anderson, Independence, MO (US);

Xiaoqin Feng, Overland Park, KS (US);

Arthur Glass, Jr., Overland Park, KS (US);

Scott E. Skahan, Kansas City, MO (US);

Vijaybabu Srinivasan, Overland Park, KS (US);

Assignee:

Sprint Communications Company L.P., Overland Park, KS (US);

Attorney:

Primary Examiner:

Greta Robinson

Assistant Examiner:

Brian E Weinrich

Int. Cl.

CPC ...

G06F 9/44 (2006.01); G06F 7/00 (2006.01); G06F 17/30 (2006.01); G06F 15/177 (2006.01); G06F 12/00 (2006.01);

U.S. Cl.

CPC ...

Abstract

A system is provided comprising a processor, database, memory, and application that builds a frequently asked question facility for a web site supported by a frequently asked question portion of the database. The facility provides an interface for adding questions, answers, answer references, and defining subordination among entries. The system builds a trouble reporting facility supported by a trouble reporting portion of the database, wherein the facility provides an interface for adding trouble descriptions, identifying an individual assigned to fix the trouble, and adding comments. The system builds an enhancement tracking facility for the site supported by an enhancement portion of the database and coupled to the trouble reporting facility. An enhancement entry in the enhancement portion of the database is created by converting a trouble ticket entry in the trouble ticket portion of the database. The system builds a documentation facility supported by a documentation portion of the database.

Find Patent Forward Citations

Anderson, William. (2012). Web site deployment framework (U.S. Patent No. 8229977). U.S. Patent and Trademark Office. https://idiyas.com/patent/badge/8229977

Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile