The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jul. 03, 2012
Filed:
Jun. 15, 2009
Timothy B. Vannatter, Charlotte, NC (US);
Richard L. Fitzgerald, Davidson, NC (US);
Stephen R. Crowley, Huntersville, NC (US);
Timothy B. Vannatter, Charlotte, NC (US);
Richard L. Fitzgerald, Davidson, NC (US);
Stephen R. Crowley, Huntersville, NC (US);
Bank of America Corporation, Charlotte, NC (US);
Abstract
Apparatus and methods for monitoring a plurality of electronic self-service devices. The apparatus and methods may involve a receiver module, a database module, and a web server module. The receiver module may receive from each of the electronic self-service devices information regarding a fault-related event. The database module may associate each of the fault-related events with one of multiple event types. The database module may store the fault-related event information in machine readable memory. The web server module may provide reporting information based on the fault-related events to a user.