Systems and methods for diagnosing anomalies along bonded loop communication media

Abstract

The present disclosure generally pertains to systems and methods for diagnosing loop anomalies for bonded-loop communication media. In one exemplary embodiment of the present disclosure, a communication medium comprises a plurality of bonded loops that couple network communication equipment (e.g., communication equipment at a central office) to customer premises (CP) communication equipment residing at a customer premises. If communication occurring over one of the loops becomes significantly degraded (e.g., if the SNR of the loop falls below a predefined threshold or id communication across the loop is interrupted), then loop diagnostic logic at the customer premises performs a diagnostic test on the loop. Information indicative of the diagnostic test is then communicated to the network equipment via one of the other bonded loops. Thus, the network service provider is able to receive information indicative of the diagnostic test without having to send a technician to the customer premises.