The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jun. 12, 2012
Filed:
Nov. 29, 2006
Tian Xu, Shanghai, CN;
Eckhard Farrenkopf, Schriesheim, DE;
Dirk Saager, Karlsruhe, DE;
Andre Eichhorst, Ladenburg, DE;
Tian Xu, Shanghai, CN;
Eckhard Farrenkopf, Schriesheim, DE;
Dirk Saager, Karlsruhe, DE;
Andre Eichhorst, Ladenburg, DE;
SAP AG, Walldorf, DE;
Abstract
Techniques for action prediction based on interactive history and context between a sender and a recipient are described herein. In one embodiment, a process includes, but is not limited to, in response to a message to be received by a recipient from a sender over a network, determining one or more previous transactions associated with the sender and the recipient, the one or more previous transactions being recorded during course of operations performed within an entity associated with the recipient, and generating a list of one or more action candidates based on the determined one or more previous transactions, wherein the one or more action candidates are optional actions recommended to the recipient, in addition to one or more actions required to be taken in response to the message. Key word identification out of voice applications as well as guided actions has also been applied to generate action prediction candidates interactive history links Other methods and apparatuses are also described.