The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jun. 12, 2012
Filed:
Jul. 13, 2006
Shlomo Gonen, Calabasas, CA (US);
Jonathan A. Gonen, Calabasas, CA (US);
Danny Rosen, Valley Village, CA (US);
Shlomo Gonen, Calabasas, CA (US);
Jonathan A. Gonen, Calabasas, CA (US);
Danny Rosen, Valley Village, CA (US);
Metro Enterprises, Inc., Beverly Hills, CA (US);
Abstract
A process for dynamic routing of customer contacts to service providers includes establishing accounts in a service provider contact system for a plurality of service providers. The plurality of service providers are permitted to bid against one another for providing goods and/or services to a customer. A contact list is created of service providers ranked from a lowest bidder service provider to a highest bidder service provider. A contact is received from a customer and routed from the customer to the lowest bidder service provider on the contact list. The service provider account receiving the contact and fulfilling the transaction is credited the amount bid by the service provider.