Role tailored portal solution integrating near real-time metrics, business logic, online collaboration, and web 2.0 content

Abstract

The disclosed solution provides a tailored user experience available through a Web portal that addresses the multiple-view, multiple-data needs of operations, supervisory, policy making, and executive personnel of an organization. These various roles can all be concerned with measurement/assessment of an organization's compliance with performance targets, for which real-time, near real-time or other metrics are gathered. The metrics can be presented in a role tailored fashion to the portal users in near real-time along with federation of analysis and trend calculation output. Business logic can be applied to the federated data and near real-time metrics to automatically effectuate actions and/or to suggest responses when received metrics exceed previously established boundaries. Collaboration tools and Web 2.0 information sharing technologies can be integrated in the portal to facilitate rapid coordinated responses and to share information across the organization.