The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
May. 22, 2012
Filed:
Mar. 08, 2010
Vijaykumar Cherukumudi, Overland Park, KS (US);
David K. Fultz, Raymore, MO (US);
Nadirshah N. Jivani, Plano, TX (US);
Vijaykumar Cherukumudi, Overland Park, KS (US);
David K. Fultz, Raymore, MO (US);
Nadirshah N. Jivani, Plano, TX (US);
Sprint Communications Company L.P., Overland Park, KS (US);
Abstract
A computer implemented method for providing enhanced customer support is provided. The method comprises a replication server selecting a plurality of first entries in a source lightweight directory access protocol (LDAP) data store based on at least one attribute of the selected entries matching a predefined criteria, wherein a structure of the first entries is defined by a first schema. The method also comprises the replication server copying a plurality of attributes of each of the selected entries into a target lightweight directory access protocol data store, wherein the target lightweight directory access protocol data store contains a plurality of second entries, wherein a structure of the second entries is defined by a second schema, wherein the first schema is different from the second schema, and wherein the plurality of attributes copied do not include all of the attributes defined by the first schema.