The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
May. 15, 2012
Filed:
Aug. 27, 2008
Srinivas Hasti, Stamford, CT (US);
Brian Keith Martin, Cary, NC (US);
Michael Joseph Spreitzer, Croton-on-Hudson, NY (US);
Graham Derek Wallis, Hampshire, GB;
David Ware, Wiltshire, GB;
Neil George Stanley Young, Hampshire, GB;
Srinivas Hasti, Stamford, CT (US);
Brian Keith Martin, Cary, NC (US);
Michael Joseph Spreitzer, Croton-on-Hudson, NY (US);
Graham Derek Wallis, Hampshire, GB;
David Ware, Wiltshire, GB;
Neil George Stanley Young, Hampshire, GB;
International Business Machines Corporation, Armonk, NY (US);
Abstract
A method of routing messages to multiple consumers comprises determining a probability function defining message classification probabilities for each of a plurality of consumer sets, receiving a plurality of messages, classifying each message, storing each message in a queue, receiving notification of a consumer available to process a message, ascertaining the consumer set to which the available consumer belongs, accessing the probabilities for the ascertained consumer set, selecting a message classification according to the accessed probabilities, and transmitting a message, of the selected classification, to the available consumer.