The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Apr. 24, 2012
Filed:
Jun. 20, 2002
Steven G. Smith, Roswell, GA (US);
Roland T. Morton, Jr., Alpharetta, GA (US);
Robert H. Willis, Jr., Louisville, KY (US);
Mitchell E. Davis, Palmetto, GA (US);
Steven G. Smith, Roswell, GA (US);
Roland T. Morton, Jr., Alpharetta, GA (US);
Robert H. Willis, Jr., Louisville, KY (US);
Mitchell E. Davis, Palmetto, GA (US);
AT&T Intellectual Property I, LP, Atlanta, GA (US);
Abstract
In one embodiment of the present methods and systems, a computer-assisted method is provided for authenticating at least one service related communication with a technician in a telecommunications system. The method includes the steps of receiving at least one of a password and a user identification from an access device employed by the technician; combining a token with at least one of the password and the user identification data to form a combined authentication password; permitting access to the telecommunications system by the technician subject to an authentication of at least the combined authentication password. In another aspect, one embodiment of the present methods may include a service related communication that includes at least one wireless communication. Computer-readable media embodiments and system embodiments associated with the present methods are also provided.