The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Apr. 24, 2012
Filed:
Sep. 27, 2007
Ravikumar Pisupati, San Jose, CA (US);
Krishnam Raju Datla, Pleasanton, CA (US);
Ravikumar Pisupati, San Jose, CA (US);
Krishnam Raju Datla, Pleasanton, CA (US);
Cisco Technology, Inc., San Jose, CA (US);
Abstract
Methods and apparatus for allowing a central network manager to distribute corrective configuration information to customers using e-mail are disclosed. According to one aspect of the present invention, a method includes determining if an issue is reported by a first customer system that supports a first device. The issue is associated with the first device. The method also includes obtaining updating information if the issue is reported by the first customer system, and providing the updating information to the first customer system. The first customer system is arranged to distribute the updating information to the first device and to cause the updating information to be implemented on the first device.