The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Apr. 17, 2012
Filed:
May. 11, 2007
David G. Smith, Wildwood, MO (US);
Kimberly A. Devallance, St. Louis, MO (US);
Owen R. Miller, Wildwood, MO (US);
Regina M. Miller, Wildwood, MO (US);
Jon B. Jouris, Olivette, MO (US);
Maribeth Concannon, St. Louis, MO (US);
Shawn R. Cormier, Brentwood, MO (US);
David G. Smith, Wildwood, MO (US);
Kimberly A. DeVallance, St. Louis, MO (US);
Owen R. Miller, Wildwood, MO (US);
Regina M. Miller, Wildwood, MO (US);
Jon B. Jouris, Olivette, MO (US);
Maribeth Concannon, St. Louis, MO (US);
Shawn R. Cormier, Brentwood, MO (US);
The Crawford Group, Inc., St. Louis, MO (US);
Abstract
A method and system are disclosed for managing a rental vehicle reservation based at least in part on automated processing of vehicle repair data corresponding to a disabled vehicle that is related to the rental vehicle reservation. For example, a preferred method and system can automatically compute from the vehicle repair data an amount of time that is likely to be needed by a repair facility to complete repairs to the disabled vehicle, which in turn can drive more accurate management of an authorization period for the rental vehicle reservation. A preferred method and system can also automatically schedule a callback reminder for the rental vehicle reservation based at least in part on the received vehicle repair data. Further still, detailed audit reports regarding how reservations are managed can be generated by the preferred method and system.