The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Apr. 10, 2012
Filed:
Oct. 16, 2003
Michael R. Furst, Rochester, NY (US);
Loranzo Whitfield, Fairport, NY (US);
Naveen Sharma, Perinton, NY (US);
Ronald M. Rockwell, Rochester, NY (US);
Tracy E. Thieret, Webster, NY (US);
Claude S. Fillion, Rochester, NY (US);
Weixia Huang, Rochester, NY (US);
Michael P. Kehoe, Rochester, NY (US);
Arturo M. Lorenzo, Fairport, NY (US);
Mary C. Mccorkindale, Fairport, NY (US);
Robert J. St. Jacques, Fairport, NY (US);
Michael F. Cavanaugh, Webster, NY (US);
Christopher J. Regruit, Rochester, NY (US);
Michael R. Furst, Rochester, NY (US);
Loranzo Whitfield, Fairport, NY (US);
Naveen Sharma, Perinton, NY (US);
Ronald M. Rockwell, Rochester, NY (US);
Tracy E. Thieret, Webster, NY (US);
Claude S. Fillion, Rochester, NY (US);
Weixia Huang, Rochester, NY (US);
Michael P. Kehoe, Rochester, NY (US);
Arturo M. Lorenzo, Fairport, NY (US);
Mary C. McCorkindale, Fairport, NY (US);
Robert J. St. Jacques, Fairport, NY (US);
Michael F. Cavanaugh, Webster, NY (US);
Christopher J. Regruit, Rochester, NY (US);
Xerox Corporation, Norwalk, CT (US);
Abstract
A class of add-on system components providing functionality of devices, management of self-help, customization and enhancement of services for devices, and remote monitoring at significantly reduced cost. It reduces the cost of UI and greatly enhances ease-of-use by realizing that the networked system can be headless and use a browser-based UI for its platform. It embeds a Device Model Agent (DMA) and connects to the Device-Centric Services platform to offer services. Additionally, it offers customized diagnostic access for customer representatives to enable self-help service actions to be performed, unifies and manages multiple access needs to several disparate data access mechanisms, and uses largely COTS PC hardware rather than customized PWBs.