The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Apr. 03, 2012

Filed:

Feb. 01, 2008
Applicants:

Jason Eric Black, Redmond, WA (US);

Ashwini Varma, Redmond, WA (US);

Inventors:

Jason Eric Black, Redmond, WA (US);

Ashwini Varma, Redmond, WA (US);

Assignee:

Microsoft Corporation, Redmond, WA (US);

Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
G06F 3/00 (2006.01);
U.S. Cl.
CPC ...
Abstract

Systems and methods for providing context sensitive help on an electronic device. The system include a processor, an application attributes discovery module which provides one or more attributes associated with an application running on the electronic device, a system state discovery module which provides system information associated with components of the electronic device, a help infrastructure module which uses the system information and application attributes to determine a help context at the time a user invokes a request for help, a help context mapping module which includes one or more help contexts including a context node that best matches the system state information and which contains one or more help topic identifiers that are mapped to help topics, a help topic collection module that provides one or more help topics corresponding to the help topic identifiers and a help viewer that displays the help topics.


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