The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Apr. 03, 2012
Filed:
Feb. 19, 2009
Govindarajan Krishnamurthi, Redwood City, CA (US);
Stewart A. Skomra, Poway, CA (US);
Srinivas Raghavan, San Diego, CA (US);
Deepa Suri, San Diego, CA (US);
Donald J. Jones, Cardiff by the Sea, CA (US);
Govindarajan Krishnamurthi, Redwood City, CA (US);
Stewart A. Skomra, Poway, CA (US);
Srinivas Raghavan, San Diego, CA (US);
Deepa Suri, San Diego, CA (US);
Donald J. Jones, Cardiff by the Sea, CA (US);
QUALCOMM Incorporated, San Diego, CA (US);
Abstract
A system and method for mediating the routing of asynchronous messages includes routing the asynchronous message to a first recipient, determining whether the first recipient opened the asynchronous message, and re-routing the asynchronous message to a second recipient who is qualified to receive and respond to the message if the first recipient fails to open the message. In an aspect, the second recipient is selected based upon the role that the second recipient performs within the system. In another aspect, the message is re-routed to the second recipient if the first recipient fails to open the message within a deadline imposed by the message sender. In another aspect, the message is re-routed to the second recipient if the first recipient fails to open the message within a deadline automatically imposed by the system when the message is of a certain type.