The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Patent No.:

US 8145494 B1

PDF
Full Text
Expired
Date of Patent:
Mar. 27, 2012

Filed:

Oct. 17, 2008
Applicants:

Masaru Horioka, Kanagawa, JP;

Yoshinori Atake, Kanagawa, JP;

Yoshinori Tahara, Kanagawa, JP;

Inventors:

Masaru Horioka, Kanagawa, JP;

Yoshinori Atake, Kanagawa, JP;

Yoshinori Tahara, Kanagawa, JP;

Assignee:

Nuance Communications, Inc., Burlington, MA (US);

Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
G10L 21/00 (2006.01);
U.S. Cl.
CPC ...
Abstract

A voice response system attempts to respond to spoken user input and to provide computer-generated responses. If the system decides it cannot provide valid responses, the current state of user session is determined and forwarded to a human operator for further action. The system maintains a recorded history of the session in the form of a dialog history log. The dialog history and information as to the reliability of past speech recognition efforts is employed in making the current state determination. The system includes formatting rules for controlling the display of information presented to the human operator.


Find Patent Forward Citations

Horioka, Masaru. (2012). Voice response system (U.S. Patent No. 8145494). U.S. Patent and Trademark Office. https://idiyas.com/patent/badge/8145494

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