The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Mar. 27, 2012
Filed:
Jun. 24, 2009
Tricia Ehlers Henry, Bartlett, IL (US);
Victor Piollet Mills, Jr., Woodlands, TX (US);
Margaret Jean Andrietsch, Racine, WI (US);
Diana Inara Tiliks, Elk Grove, IL (US);
Rodney T Brand, Lisle, IL (US);
Carlos H Donoso, Bartlett, IL (US);
Tricia Ehlers Henry, Bartlett, IL (US);
Victor Piollet Mills, Jr., Woodlands, TX (US);
Margaret Jean Andrietsch, Racine, WI (US);
Diana Inara Tiliks, Elk Grove, IL (US);
Rodney T Brand, Lisle, IL (US);
Carlos H Donoso, Bartlett, IL (US);
AT&T Intellectual Property I, L.P., Atlanta, GA (US);
Abstract
A system and method for providing easy access to messaging services in a telecommunications network having office switches that are used by different providers of telephone and messaging services. The system uses a supplementary services database to maintain customer records including whether the customer uses messaging services and whether the customer subscribes to a short dialing sequence service for access to the messaging services. The customer is connected to the central office switch, which analyzes the dialing sequences generated by the customer. When the customer attempts access to the messaging services, the customer dials a short dialing or message sequence, such as *XX. The central office switch triggers a query to the supplementary services database for a call forwarding number to the messaging service used by the customer when the selected short dialing sequence is recognized by the switch. When the central office switch receives the call forwarding number, the number is used to route the customer to the messaging service.