The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Mar. 20, 2012
Filed:
Oct. 28, 2004
Andrew J. F. Bravery, Salisbury, GB;
Martin J. Gale, Eastleigh, GB;
Roland A. Merrick, Nr. Evesham, GB;
Andrew J. Stanford-clark, Chale, GB;
Andrew J. F. Bravery, Salisbury, GB;
Martin J. Gale, Eastleigh, GB;
Roland A. Merrick, Nr. Evesham, GB;
Andrew J. Stanford-Clark, Chale, GB;
International Business Machines Corporation, Armonk, NY (US);
Abstract
A method of assisting a user, for use in an environment comprising: a user session, an external entity session and a forms engine for generating a form. The method comprises the steps of: registering with the user session, wherein a first session is established between the user session and the forms engine; receiving a request for assistance from a user; in response to receiving the request, de-registering with the user session, wherein the first session is un-established; registering with the external entity session, wherein a second session is established between the external entity session and the forms engine; receiving input from the external entity session; and populating the form with the received input.