The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Mar. 20, 2012
Filed:
Jul. 28, 2006
Matthew Darby, San Francisco, CA (US);
Matthew Darby, San Francisco, CA (US);
Ubiquity Software Corporation Limited, Cardiff, GB;
Abstract
A system and method for using one communication mode, such as instant messaging, to initiate and manage an alternative communication mode conversation. In one exemplary embodiment, an automated agent transfers conversation participants from an instant messaging conversation to a voice conversation by accepting an instant message command from a conference organizer and interacting with a voice conversation platform to call the instant messaging conversation participants on the telephone. One or more conversation participants can manipulate the conversation via commands to the automated agent using the first communication mode.