The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Mar. 13, 2012
Filed:
Nov. 28, 2007
Yuuki Inoue, Chiba, JP;
Keiji Nagai, Kanagawa, JP;
Yutaka Nakamura, Kanagawa, JP;
Koji Dan, Kanagawa, JP;
Masato Takahashi, Kanagawa, JP;
Shogo Hyakutake, Kanagawa, JP;
Fujio Takahashi, Tokyo, JP;
Yoshiaki Murata, Kanagawa, JP;
Yuuki Inoue, Chiba, JP;
Keiji Nagai, Kanagawa, JP;
Yutaka Nakamura, Kanagawa, JP;
Koji Dan, Kanagawa, JP;
Masato Takahashi, Kanagawa, JP;
Shogo Hyakutake, Kanagawa, JP;
Fujio Takahashi, Tokyo, JP;
Yoshiaki Murata, Kanagawa, JP;
Ricoh Company, Ltd., Tokyo, JP;
Abstract
In a disclosed order support system, devices connected to a communication network are searched for and device information is acquired from each of the found devices. Specified information used for extracting devices to be monitor target candidates is obtained, which is specified according to a predetermined attribute in the device information. Based on the obtained information, devices to be monitor target candidates are extracted from among the found devices. A list of the extracted devices is displayed, and devices to be monitor targets are selected. Status information of a consumable element in each monitor target device is acquired and sent to an order-support apparatus. The order-support apparatus creates an e-mail including a URL of a website used for ordering the consumable element detected as being deficient according to the received status information, and sends the e-mail to an e-mail address associated with the device with the deficient consumable element.