The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Mar. 13, 2012
Filed:
May. 10, 2006
Gursharan S Sidhu, Seattle, WA (US);
Kuansan Wang, Bellevue, WA (US);
Michael D Malueg, Renton, WA (US);
Scott C Forbes, Redmond, WA (US);
Gursharan S Sidhu, Seattle, WA (US);
Kuansan Wang, Bellevue, WA (US);
Michael D Malueg, Renton, WA (US);
Scott C Forbes, Redmond, WA (US);
Microsoft Corporation, Redmond, WA (US);
Abstract
A system and method for collecting contextual information from several parties and generating an analyzed response to the contextual information is provided. Multiple sets of contextual information may be received from one or more clients. Relevant contextual information may be identified and pushed into a module which is configured to aggregate the relevant contextual information until it meets its threshold within a predetermined period. A set of events relating to the relevant contextual information may be generated to execute appropriate actions. The appropriate actions may include notifying a potential problem or an issue, providing a known solution, and so on. In this manner, contextual data from multiple parties can be analyzed to identify potential issues/problems that are frequently reported.