The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Mar. 06, 2012

Filed:

Dec. 19, 2007
Applicants:

Stephen R. Crowley, Huntersville, NC (US);

Cynthia A. Clear, Mooresville, NC (US);

Inventors:

Stephen R. Crowley, Huntersville, NC (US);

Cynthia A. Clear, Mooresville, NC (US);

Assignee:

Bank of America Corporation, Charlotte, NC (US);

Attorneys:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
G08B 21/00 (2006.01);
U.S. Cl.
CPC ...
Abstract

A user device may be capable of providing a service portal and feedback on the condition of the user device, such as a user device. A condition analysis of the user device may be performed by a user, such as a person or a computing device. A condition analysis may be performed to determine the physical condition and the operational condition of the user device. A condition rating may be assigned to the user device that may be commensurate with the condition analysis. The condition data and condition analysis may be entered into and stored in a data store. A maintenance action may be performed based at least in part on the condition rating. The user device may be a user device that may be operated by a financial institution or other business entity. A user may be a customer and/or an employee, vendor, or contractor of the financial institution or other business entity.


Find Patent Forward Citations

Loading…