The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Feb. 28, 2012

Filed:

Mar. 02, 2009
Applicants:

Wade Carter, Snellville, GA (US);

Allen Walston, Sandy Springs, GA (US);

Robert Wynn, Pendergrass, GA (US);

Inventors:

Wade Carter, Snellville, GA (US);

Allen Walston, Sandy Springs, GA (US);

Robert Wynn, Pendergrass, GA (US);

Assignee:

Arris Group, Inc., Suwanee, GA (US);

Attorneys:
Primary Examiner:
Int. Cl.
CPC ...
G06F 11/00 (2006.01);
U.S. Cl.
CPC ...
Abstract

Methods for collection of device reset history from a network communication device comprising: (a) determining whether a reset condition is triggered by software or hardware, (b) for a software triggered reset: (i) upon a software exception, retrieving related reset information, (ii) upon an operator initiation, retrieving related reset information, (iii) allocating space in non-volatile memory, (iv) storing retrieved current reset information together with a corresponding reset time, and (v) adding the current reset information to historical reset information, (c) proceeding with the reset, (d) executing startup code during reboot, (e) upon a hardware triggered reset; (i) retrieving hardware registry and other residual hardware information still present, (ii) allocating space in non-volatile memory, (iii) storing the current retrieved reset information together with a current time that corresponds approximately to the reset and (iv) adding the reset information to historical reset information, and (f) continuing with normal operation of the device.


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