The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Feb. 28, 2012
Filed:
Dec. 21, 2009
Applicants:
Jay Hurley, Watsonville, CA (US);
Vikram Subramaniam, San Jose, CA (US);
Greg Mccullough, San Jose, CA (US);
Inventors:
Jay Hurley, Watsonville, CA (US);
Vikram Subramaniam, San Jose, CA (US);
Greg McCullough, San Jose, CA (US);
Assignee:
Cross Loop, Inc., Monterey, CA (US);
Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
G06Q 30/00 (2012.01);
U.S. Cl.
CPC ...
Abstract
A method and system for customer service, comprising enabling a customer to provide a request for service, receiving the request for service from the customer and providing a website that enables a service provider to view the request for service, interactively chat about the request for service with other service providers, and respond to the request for service by creating and sending an offer of service to the customer and enabling the customer to accept the offer of service.