The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Feb. 28, 2012
Filed:
Aug. 19, 2005
Girish Dhanakshirur, Delray Beach, FL (US);
James R. Lewis, Delray Beach, FL (US);
Girish Dhanakshirur, Delray Beach, FL (US);
James R. Lewis, Delray Beach, FL (US);
Nuance Communications, Inc., Burlington, MA (US);
Abstract
A prompt collecting tool () for an interactive voice response system () includes a voice enabled application server (), a voice simulator coupled to the voice enabled application server, and a processor coupled to the voice simulator. The processor can be programmed to execute () a voice application having a plurality of audio prompts, play () audio if a pre-stored audio is available for a particular prompt, capture () text when no pre-stored audio is available and forward () the captured text to the prompt collecting tool. The voice simulator can include a VoiceXML browser (), a text to speech text service (), and a text based recognition service () for example.