The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Feb. 14, 2012

Filed:

Jul. 28, 2006
Applicants:

David S. Labuda, Palo Alto, CA (US);

Jayaprakash Krishnamoorthy, Santa Clara, CA (US);

James R. Haddock, San Francisco, CA (US);

Alexander S. Rockel, Hamburg, DE;

Keith M. Brefczynski, Saratoga, CA (US);

Giles Douglas, Mountain View, CA (US);

Inventors:

David S. Labuda, Palo Alto, CA (US);

Jayaprakash Krishnamoorthy, Santa Clara, CA (US);

James R. Haddock, San Francisco, CA (US);

Alexander S. Rockel, Hamburg, DE;

Keith M. Brefczynski, Saratoga, CA (US);

Giles Douglas, Mountain View, CA (US);

Assignee:

Oracle International Corporation, Redwood Shores, CA (US);

Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
G06F 3/00 (2006.01); G07F 19/00 (2006.01);
U.S. Cl.
CPC ...
Abstract

A real-time customer relation management system is disclosed. The system can provide increased availability, reduced internal latencies, and reduced data processing and transfer. The system can provide real time processing and batch processing. The system architecture can have an in-memory write-through cache. The cache can store data that would have otherwise been sent to a database. The system can have a backup in-memory write-through cache. The system can use a warm standby, for example, to enhance data backup efficiency.


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