The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jan. 31, 2012
Filed:
Mar. 18, 2010
William H. Mcgraw, Iv, Charlotte, NC (US);
Nathan Dent, Charlotte, NC (US);
Timothy B. Vannatter, Charlotte, NC (US);
Matthew K. Bryant, Gastonia, NC (US);
William H. McGraw, IV, Charlotte, NC (US);
Nathan Dent, Charlotte, NC (US);
Timothy B. Vannatter, Charlotte, NC (US);
Matthew K. Bryant, Gastonia, NC (US);
Bank of America Corporation, Charlotte, NC (US);
Abstract
Thus, methods and apparatus for providing adaptive diagnostics for ATM fault conditions are provided. Such methods and apparatus may include one or more computer-readable media storing computer-executable instructions which, when executed by a processor on a computer system, perform a method for diagnosing an electronic self-service device fault condition. The method may include receiving an input from a self-service device. The input may include information regarding a fault-related event. The method may also include assessing a plurality of system-level ramifications of the fault-related event. In response to the assessing, the method may further include determining continued viability of a plurality of ATM services. The method may also include electronically providing a notification of a list of remaining viable self-service device services.