The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jan. 31, 2012
Filed:
Jun. 16, 2008
Su-dong Kim, Suwon-si, KR;
Chang-gi Kwon, Seoul, KR;
Andrei Stepanov, Seoul, KR;
Hyung-chan Kim, Yongin-si, KR;
Jae-bum Park, Seoul, KR;
Su-dong Kim, Suwon-si, KR;
Chang-gi Kwon, Seoul, KR;
Andrei Stepanov, Seoul, KR;
Hyung-chan Kim, Yongin-si, KR;
Jae-bum Park, Seoul, KR;
Samsung Electronics Co., Ltd., Suwon-Si, KR;
Abstract
An image forming apparatus management server, a Service Continuity Score (SCS) calculating method of the management server, and an image forming apparatus management system. A setup manager sets a priority with respect to items required to calculate an SCS indicative of a normal operation time of an image forming apparatus, an incident manager registers and manages an incident related to the image forming apparatus, and an SCS manager calculates the SCS using the registered incident and the priority set for the items.