The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jan. 24, 2012
Filed:
Oct. 31, 2008
Amitay Korn, Kfar Vradim, IL;
Subramoniam N. Iyer, Newark, CA (US);
Lars Rossen, Palo Alto, CA (US);
Dennis Clemmer, Chagrin Falls, OH (US);
Amitay Korn, Kfar Vradim, IL;
Subramoniam N. Iyer, Newark, CA (US);
Lars Rossen, Palo Alto, CA (US);
Dennis Clemmer, Chagrin Falls, OH (US);
Hewlett-Packard Development Company, L.P., Houston, TX (US);
Abstract
A technique for evaluating service level agreement (SLA) violations occurring in a computing system with agreed-upon model for exemptions is provided. The technique includes storing in a memory a model of the SLA and identifying occurrence of an SLA violation in a computing system that is providing services under the SLA. Based on the stored model, the technique further determines if the SLA violation is exempted from a penalty.