The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jan. 24, 2012
Filed:
Oct. 16, 2008
Ciprian Agapi, Lake Worth, FL (US);
Thomas E. Creamer, Boca Raton, FL (US);
James R. Lewis, Delray Beach, FL (US);
Vanessa V. Michelini, Boca Raton, FL (US);
Wallace J. Sadowski, Boynton Beach, FL (US);
Clifford J. Strohofer, Delray Beach, FL (US);
Ciprian Agapi, Lake Worth, FL (US);
Thomas E. Creamer, Boca Raton, FL (US);
James R. Lewis, Delray Beach, FL (US);
Vanessa V. Michelini, Boca Raton, FL (US);
Wallace J. Sadowski, Boynton Beach, FL (US);
Clifford J. Strohofer, Delray Beach, FL (US);
International Business Machines Corporation, Armonk, NY (US);
Abstract
A method of adjusting music length to expected waiting time while a caller is on hold includes choosing one or more media selections based upon their play duration and matching the selection(s) to the expected waiting time.