The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jan. 24, 2012
Filed:
Jul. 29, 2008
Jamie Richard Williams, Fleet, GB;
Damian Grant Smith, Espom, GB;
Marc Calahan, Woodstock, GA (US);
Richard Laurence Heap, Hoboken, NJ (US);
Jamie Richard Williams, Fleet, GB;
Damian Grant Smith, Espom, GB;
Marc Calahan, Woodstock, GA (US);
Richard Laurence Heap, Hoboken, NJ (US);
Verint Americas, Inc., Roswell, GA (US);
Abstract
Included are embodiments for providing communications data. At least one embodiment of a method receiving data associated with a communications session, the communications session including a first communications stream and a second communications stream, wherein the first communications stream and the second communications stream are received in a receiving order and recording at least a portion of the communications session. Some embodiments include receiving a request to provide, from the recording, at least a portion of the first communications stream in a visual format and providing at least a portion of the first communications stream in the visual format.