The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Dec. 20, 2011
Filed:
Sep. 30, 2005
Shafin A. Virji, Vancouver, CA;
Kevin G. Gordon, Annacis Island Delta, CA;
Clifton H. Bromley, New Westminster, CA;
Eric G. Dorgelo, Port Moody, CA;
Marc D. Semkow, Burnaby, CA;
Douglas J. Reichard, Fairview, OH (US);
Shafin A. Virji, Vancouver, CA;
Kevin G. Gordon, Annacis Island Delta, CA;
Clifton H. Bromley, New Westminster, CA;
Eric G. Dorgelo, Port Moody, CA;
Marc D. Semkow, Burnaby, CA;
Douglas J. Reichard, Fairview, OH (US);
Rockwell Automated Technologies, Inc., Mayfield Heights, OH (US);
Abstract
A system(s) and method(s) that facilitates diagnosing a HMI system and automatically applying a solution to correct and/or update the HMI system. According to a feature is an interactive diagnosis system for an human machine interface (HMI) system. The interactive diagnosis system includes a data capture component that captures HMI system information and a diagnostic component that accepts a user input relating to an HMI system and receives the HMI system information from the data capture component. The user input can be communicated through an interactive voice response system. Also included in the interactive diagnosis system is an engine component that receives the user input and based in part on the captured HMI system information selectively requests diagnostic and solution information from a data source and automatically applies the solution to the HMI system.