The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Nov. 29, 2011
Filed:
Jun. 07, 2004
Applicant:
Donald A. Collins, Jr., Dawsonville, GA (US);
Inventor:
Donald A. Collins, Jr., Dawsonville, GA (US);
Assignee:
Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04M 3/523 (2006.01); H04B 5/04 (2006.01); G06Q 10/00 (2006.01);
U.S. Cl.
CPC ...
Abstract
A queue management system and method which uses a computer to manage queue priorities and contact customers. The queue management system includes communication circuitry, and a processor for storing contact information of a customer in a list, for establishing a position of the customer in a queue, and for automatically causing the communication circuitry to wirelessly contact a personal communication device carried by the customer using the contact information if the position is first for service in the queue.