The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Nov. 08, 2011
Filed:
Feb. 02, 2009
Matthew Charles Compton, Durham, NC (US);
Louis Daniel Echevarria, Tucson, AZ (US);
Alain Asong Taku, Tucson, AZ (US);
Richard Albert Welp, Tucson, AZ (US);
Matthew Charles Compton, Durham, NC (US);
Louis Daniel Echevarria, Tucson, AZ (US);
Alain Asong Taku, Tucson, AZ (US);
Richard Albert Welp, Tucson, AZ (US);
International Business Machines Corporation, Armonk, NY (US);
Abstract
A method for reporting error resolution information according to one embodiment includes identifying an error; tracking information output to a user when attempting to resolve the error; and sending error resolution data to a remote system, the error resolution data comprising at least a representation of the error and at least a representation of some of the information output to the user. Additional systems, methods, and computer program products are also presented.