The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Oct. 18, 2011
Filed:
May. 20, 1999
Ajay Rajkumar, New Providence, NJ (US);
Ajay Rajkumar, New Providence, NJ (US);
Alcatel Lucent, Paris, FR;
Abstract
An audio file is linked to a record in a database. The record is accessed and the audio file related to the record is obtained. Once the audio file is obtained, it is recorded on a recording media. The audio file is then linked to the record. In one embodiment of the invention, linking the audio file to the record is accomplished by storing a pointer to the location of the audio file on the recording media in a field of the record. In another embodiment of the invention, the audio file is digitized and the digitized audio file is stored in a memory. The digitized audio file is stored in one of two ways: either in a field of the record, or separately from the record. In the latter case, a pointer to the audio file is stored in a field of the record. Linking the audio file to its related record allows quick and easy access to the audio file from the record. This is particularly useful for client databases since the linking allows quick and easy access to conversations with a client about the client's accounts and/or transactions.