The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Oct. 11, 2011
Filed:
Mar. 31, 2005
Carol I. Delgaudio, Williston, VT (US);
Anne M. Henderson, Essex Junction, VT (US);
Scott D. Hicks, Underhill Center, VT (US);
Victoria A. Locke, Newburgh, NY (US);
James A. Martin, Jr., Endicott, NY (US);
Donald P. Mummey, Omaha, NE (US);
Douglas G. Murray, Johnson City, NY (US);
Jeffrey E. Prince, Bloomfield Hills, MI (US);
Diane C. Rauch, Williston, VT (US);
Carol I. DelGaudio, Williston, VT (US);
Anne M. Henderson, Essex Junction, VT (US);
Scott D. Hicks, Underhill Center, VT (US);
Victoria A. Locke, Newburgh, NY (US);
James A. Martin, Jr., Endicott, NY (US);
Donald P. Mummey, Omaha, NE (US);
Douglas G. Murray, Johnson City, NY (US);
Jeffrey E. Prince, Bloomfield Hills, MI (US);
Diane C. Rauch, Williston, VT (US);
International Business Machines Corporation, Armonk, NY (US);
Abstract
Under the present invention, a distribution list of message recipients within an organization undergoing the IT migration is generated by analyzing the infrastructure of the organization. Once the message recipients are known, they can be grouped into a set of mailing groups. Thereafter, specific message templates can be assigned to each group, and a schedule for sending messages to the message recipients can be set. Messages will then be generated and sent to the message recipients using the message templates assigned to their respective mailing group(s) and the schedule. Responses to the messages will be tracked and processed, and records associated with the message recipients will be updated based thereon. Follow-up messages containing additional questions and/or instructions can be generated and sent using any data that is contained in the responses. Also, 'non-responses' can be tracked so that reminder messages can be sent.