The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Oct. 11, 2011

Filed:

Jul. 26, 2007
Applicants:

Shmuel Shaffer, Palo Alto, CA (US);

James C. Frauenthal, Colts Neck, NJ (US);

Michael P. O'brien, Manasquan, NJ (US);

Inventors:

Shmuel Shaffer, Palo Alto, CA (US);

James C. Frauenthal, Colts Neck, NJ (US);

Michael P. O'Brien, Manasquan, NJ (US);

Assignee:

Cisco Technology, Inc., San Jose, CA (US);

Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
H04M 1/00 (2006.01);
U.S. Cl.
CPC ...
Abstract

In one embodiment, a method for providing voice quality assurance is provided. The method determines voice information for an end point in a voice communication system. The voice information may be from an ingress microphone. The method determines if the voice quality is considered degraded based on an analysis of the voice information. For example, the voice information may indicate that it is distorted, too loud, too soft, is subject to an external noise, etc. Feedback information is determined if the voice quality is considered degraded where the feedback information designed to improve voice quality at an ingress point for a user speaking. The feedback information is then outputted at the end point to the user using the end point.


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