The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Oct. 04, 2011

Filed:

Nov. 07, 2006
Applicants:

Mary Catherine Burton, Springfield, IL (US);

Fonda J. Daniels, Cary, NC (US);

Sandra K. Johnson, Austin, TX (US);

Ruthie D. Lyle, Durham, NC (US);

Kelly Malone, Poughkeepsie, NY (US);

Latondra Alyce Murray, Durham, NC (US);

Demethria Johnson Ramseur, Smyrna, GA (US);

Inventors:

Mary Catherine Burton, Springfield, IL (US);

Fonda J. Daniels, Cary, NC (US);

Sandra K. Johnson, Austin, TX (US);

Ruthie D. Lyle, Durham, NC (US);

Kelly Malone, Poughkeepsie, NY (US);

LaTondra Alyce Murray, Durham, NC (US);

Demethria Johnson Ramseur, Smyrna, GA (US);

Attorneys:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
G06F 15/177 (2006.01); G06F 3/048 (2006.01);
U.S. Cl.
CPC ...
Abstract

Provided are techniques for providing context-based user assistance. A request from a user for user assistance content for a first configurable element is received. One or more rules are retrieved for the first configurable element, wherein at least one of the rules describes a second configurable element that is related to the first configurable element. The one or more rules are used to identify context-based user assistance content for configuring at least one of the first configurable element and the second configurable element. The user assistance content is provided to the user.


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